Lisa Carter
Business Manager
Lisa has worked for Melbourne Veterinary Centre since 2007, initially as a practice administrator and working her way up to business manager. She has three teenage children who keep her busy when she is not at work. Lisa also enjoys DIY and relaxing with her family.
Emma Degg
Reception Manager
Emma joined Melbourne Veterinary Centre in August 2001. She initially started as a student veterinary nurse but soon had a lot more involvement in the admin aspect of the job, and is now the reception manager. Emma has a particular interest in marketing and promotion; she organises our annual open days, website, Facebook page and front of house. She is also Bronze level trained in the BVRA Accredited Veterinary Receptionist Award. Emma lives with her husband and daughter, and they share their home with four cats called Barry, Gary, Steve and Harry, all rescued from Melbourne. In her spare time she enjoys travel, cooking and being with family and friends.
Skye Hadland
Receptionist and Pet Bereavement Adviser
Skye joined Melbourne Vets in July 2017, previously completing the national diploma in animal management and care. She worked for five years as a recruitment consultant before joining us as a receptionist. Skye is Bronze level trained in the BVRA Accredited Veterinary Receptionist Award. She loves meeting all of our lovely clients and their pets and making them feel as comfortable as she can in our care. At home she has an adopted stray Ginger cat named Gary. Skye likes food, films and naps as well as spending all of her spare time with her family. Her favourite animal has to be a beluga whale but walrus’ are a close second.
Sian Smith
Receptionist
Sian started working as a receptionist in January 2017; after transferring to Melbourne Vets in 2018 she is now based at this surgery. She is Bronze level trained in the BVRA Accredited Veterinary Receptionist Award. Sian has two Staffordshire Bull Terriers called Finch and Tawny. In her spare time she enjoys walking the dogs and photographing them in the countryside.
Gemma Thornburn Shears
Receptionist
Gemma has been working at Melbourne Vets since 2007. She lives with her husband, three children, two Labradors named Oscar and Remington and a cat called Harry. Outside of work Gemma enjoys gun dog training with her youngest dog, skiing with her family and walking.
Laura Winyard
Veterinary Physiotherapist and Receptionist
Laura joined Melbourne in July 2017 after finishing her postgraduate diploma in veterinary physiotherapy at Harper Adams University. Before that she worked in the human physiotherapy department as a receptionist at a busy hospital. Laura is Bronze level trained in the BVRA Accredited Veterinary Receptionist Award. Her favourite part of the job is the never knowing what will happen next and, of course, greeting our lovely clients and their pets. She likes food, dogs and horse riding and dislikes spiders and being cold. Outside of work Laura enjoys spending time with her friends and family and going exploring on her horse, Storm. Laura struggles to choose a favourite animal but she thinks elephants are particularly awesome.
