Practice standards

Our Cannock branch is RCVS Accredited as a Tier 2 General Practice – Small Animals To be accredited as an RCVS General Practice, a veterinary practice:

  • Must put in place arrangements to provide 24-hour emergency cover for patients. This might be done by the practice itself, or through arrangements with another practice or emergency service provider.
  • Must make clients aware of arrangements for checking and monitoring of patients kept in overnight.
  • Must have a system for monitoring the outcome of treatments.
  • Must show ongoing commitment to education and training of staff.
  • Must keep premises clean and well maintained.
  • Must have a policy for communicating with clients and looking at feedback.
  • Must ensure clients are given estimates of the costs of treatments and consent to procedures undertake.
  • Have access to laboratory facilities for diagnostic testing.
  • Meet legal and health and safety requirements covering its premises, equipment, clients and employees.